
Ontario’s Ombudsman, André Marin, released a damning report today that was highly critical of Cambrian College in Sudbury, Ontario, and the Ontario Ministry of Training, Colleges and Universities (MTCU). Let me begin with a brief summary, as presented in the Ombudsman’s Report:
- Cambrian introduced a new program (a course of study resulting in a diploma) called the Health Information Management Program (HIMP);
- “In the first years of the program, prospective students were told in promotional materials and through outreach activities about the exciting possibility of entering the ‘high demand’ field of professional health information management, where there was a national shortage and the potential to work in a variety of settings, including acute and chronic care hospitals.” (Marin, p. 1)
- The program was not accredited by the Canadian Health Information Management Association (CHIMA), which controls entry into the profession through a national certification examination. (ibid.)
- It was the expectation of prospective students, the College’s Board of Governors and MTCU that the college would seek accreditation.
- “However, despite the fact that CHIMA encourages programs to apply for recognition six months before admitting students, Cambrian did not apply to CHIMA until it had been operating its program for 18 months, just as its first crop of students was preparing to graduate.” (ibid.)
- When the college tried in 2007 and again in 2008 to be accredited, it failed.
In the end, Marin concludes that the college failed to provide the path to accreditation that students had thought they would enjoy.
Marin’s report is critical of the college for its apparent shortcomings. However, he also states, “When it comes to Ministry oversight of the College, the Ministry is not immune from censure.” (ibid. P. 3) Underlying Marin’s report is the view that the Ministry’s role should be to act as the consumer advocate for “education consumers.”
A major conclusion of Marin’s is for greater government oversight of program development and approval. He states, “Colleges are on the honour system when it comes to program development. While the Ministry sets broad policy directives, it has no effective mechanisms in place to ensure that colleges comply.” (ibid.)
There is a traditional plank of higher education theory that would be quoted at this point: the academics should control the academy and academic freedom should trump all. However, in the development of Ontario’s community college sector, traditional notions of higher education were removed from the deliberation. The colleges were established as children of the province with the purpose of training the Province’s workforce, not necessarily educating them. This is an important distinction that would normally render mute calls for greater academic freedom.
However, Ontario’s colleges are in a time of transition. They are being called upon to offer more than training. Some colleges offer degrees, they are entering into agreements with universities and are expected to support student transfer to university (even if universities are not always so obliging). Also, colleges are engaging in applied research. These advances serve to blur the line between colleges and universities. They also serve to blur the line between government control and autonomy – or at least should.
What stands out for me is Marin’s continual reference to students as consumers. Yes, students pay for their education. It is a fragment of the total actual costs, but a cost none the less. Yet, they are not engaged in the purchasing of credentials. They are engaged in an educational process that will lead to credentials. This may sound like a small difference, but it is fundamental, especially in the context of Marin’s recommendations.
I don’t believe government should have a role in determining the appropriate educational process for people. That is a role for the academy, ruled by academics, to govern. The problem with Cambrian was that it was left to government and the government-appointed Board of Governors to approve the Health Information Management Program. Instead, a panel of external academic peers should have been convened to advise and approve this new program.
Clearly, Cambrian failed in its obligations to its HIMP students. That they failed their students, as opposed to their consumers, should be of far greater concern to Mr. Marin. However, this failure is not evidence for greater government oversight, but greater academic oversight. Rather than placing colleges on the “honour code,” MTCU should ensure that colleges adhere to the academic code.
[See Cambrian College's response to the Ombudsman's Report here.]



After a two month hiatus, I am returning to my blog. The lack of posts is the result of not much to say, but also a lack of time. While I imagine I’ll continue to express opinions on politics and the world around me, I want to spend more time talking about critical questions in Higher Education, which is my field of study. This blog will be a forum for more extended reflection. I don’t anticipate the postings will be as frequent, but hopefully more thoughtful.
